Shipping policy
At Lumbi, we’re committed to delivering your order reliably and transparently, no matter where you are. Below is our official shipping policy outlining delivery times, tracking, and costs.
Where We Ship
We proudly offer worldwide shipping. Our primary markets include the United States, Canada, United Kingdom, and Australia. However, we also ship to most countries across Europe, Asia, the Middle East, South America, and Africa. If your country is serviceable by international postal carriers, chances are we can ship to you. Please note that delivery times may vary slightly based on your location.
Processing Time
All orders are processed within 1–3 business days. After your order has been shipped, you will receive a confirmation email with tracking details.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–14 business days |
| Canada | 8–16 business days |
| United Kingdom | 7–14 business days |
| Australia | 8–16 business days |
| Europe | 8–18 business days |
| Asia | 10–20 business days |
| Rest of the World | 10–25 business days |
Delivery times may vary depending on customs, location, or seasonal demand.
Order Tracking
Tracking numbers will be sent via email once your order is shipped. It may take a few business days for the tracking information to become active.
Split Shipments
To reduce delays and optimize fulfillment, items in your order may be shipped separately.
Delays or Lost Packages
If your order has not arrived within 30 business days, please contact us at support@shoplumbi.com. We will investigate and provide a resolution.
Contact Us
For any questions regarding shipping, customs, or order tracking, our support team is ready to assist you at support@shoplumbi.com